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Reviews

*Each case is different and the law firm's past record in obtaining favorable awards, judgments, or settlements in prior cases is no assurance of success in any future cases.

    "Nothing short of amazing!"
    The Potter Burnett firm were nothing short of amazing. The services that they provided was of the highest standard of excellence. They demonstrated great communication skills, very punctual and always willing to go beyond the call of duty to make sure that I was satisfied and was aware of the process step by step. The attorneys and staff made this experience a great one! I would recommend everyone to this firm!
    - Tasha Brown
    "They go above and beyond!"
    I highly recommend Potter Burnett Law firm to anyone needing legal help. They go above and beyond to get the client complete satisfaction. I recently had a legal matter that was extremely personal and they could not have been more sensitive and understanding the whole way through the case. Thank you so much.
    - Kimberly Russell Benny
    "Awesome lady!"
    The Potter Burnett Law firm are a set of professional and thorough group of individuals who will represent and defend you to the max. Deborah Potter has represented me for years, and has never let me down. Awesome lady.
    - Niyi Gbadamosi
    "Debbie is a straight shooter"
    Potter Burnett is an outstanding firm. I recommend to anyone from any walk of life. Debbie is a straight shooter who fights vigorously for her clients.
    - Carey Nelson
    "I was always informed of where we were with the process"
    Just wanted to take a moment and share with everyone how happy I was with my experience with Debbie Potter and her cracker jack team. I was always informed of where we were with the process and progress of our case and certainly with the outcome.
    - Bob Dyer
    "Great people!"
    They were so helpful and consistent with my case great people who really cares about you! I absolutely would do business with them again.
    - Ceona Monae
    "Suzanne is awesome and super personable!"
    The entire team I worked with was amazing. Everyone was welcoming and made sure I was clear on what was going on step by step. Suzanne is awesome and super personable.
    - Tracy McLean
    "Professional, Kind, and Caring"
    My experience with the Potter Burnett Law firm was truly AMAZING. They were very attentive to my needs and kept me informed every step of the way of the options that were available to me. Their attitude towards me is one I’ll never forget, very professional, kind and caring. I highly recommend Potter Burnett Law firm to my family and friends. They won’t regret it.
    - Sandy Powell
    "Kept us in the know the entire time."
    Suzanne and her team were simply amazing. From start to finish they were all professional, friendly and knowledgeable. I appreciate how they kept us in the know the entire time. I would recommend them to anyone seeking quality representation!
    - Marrissa Robinson
    "Best Law Firm"
    My experience was amazing. I did my research and I got the best law firm and attorney, Suzanne Burnett. First and foremost, I want to say that everyone I spoke to was nothing but cordial and very informative. The first time I met Suzanne, I can easily conclude that she is a no-nonsense attorney ready to fight for me. She is not afraid to go to court. She and John Costello finished my case on time, fast and easy. They got me more money and I'm thankful. I will use this law firm over and over again. I would never use anyone else again other than the law firm. One special thing I like about them was that they kept me updated with the whole process. I would highly recommend the firm to anyone looking for professional, reliable, honest, and communicative legal help after a car accident. Thanks to John Costello and all the paralegals that worked on my case. Special thanks to my attorney, Suzanne Burnett.
    - T. Y.
    "Fast, Professional, and Fair"
    I went into their office with total confidence that the team would help me and I'm forever grateful I chose Potter Burnett to work with! Fast responses, professional, and fair. I would highly recommend this office for any legal needs!
    - Lorie Woodruff
    "Worked Hard on Difficult Case"
    Potter Burnett Law has a very personal touch. I was very pleased with them. My case was difficult and they worked very hard. I would recommend them highly. My son and I were lucky to have them represent us.
    - Wendy E
    "Professional and Accomodating"
    I found the perfect law firm to help me with my case. I couldn't be any happier with the services I received and with my settlement. They explained the whole process to me step by step and what my options were, answered all my questions, and all my phone calls in a timely manner. The staff here is very professional and they were always able to help accommodate my needs. I highly recommend them to anyone that needs attorney services for auto accidents.
    - Mike
    "Handled Everything"
    Potter Burnett handled everything, I focused on my recovery. I will use them again if I need an attorney.
    - Theron Ford
    "Worked Diligently"
    It was our first time reaching out for assistance. From the minute we reached out to Potter and Burnett we were treated by a professional and caring staff who listened to us. They worked diligently on our case and answered all questions no matter how small they were as if they were the most important questions asked. We definitely recommend Potter and Burnett Law!!
    - Lee Downing
    "They Won't Rest Until You're Happy"
    Potter Burnett Law is truly an incredibly firm. They go above and beyond and work extremely hard for their clients. They won't rest until their client is happy. Hopefully, I won't ever need their services again, but if I do I am calling Potter Burnett Law. Highly recommend this firm!
    - Akeem X
    "Stellar and Tenacious Lawyers"
    Debbie and Suzanne are absolutely stellar lawyers who are tenacious and 100% committed to fighting for you. In addition, they are extremely supportive, responsive, and just really kind people- which is really important for anyone who has the misfortune of being injured in an automobile accident. I recommend them unequivocally!
    - Meredyth
    "Secured the Maximum Settlement Amount Possible"
    Suzanne Burnett from Potter Burnett provided the most attentive and professional service. She was able to secure the maximum amount possible in my settlement. She made what was a very painful experience into a seamless success on my end. Thank you so much, Suzanne!
    - Christine Williamson
    "Well-Prepared and Professional"
    Suzanne Burnett is excellent. She is smart, always well-prepared and professional. You can't go wrong having her in your corner
    - Elizabeth Slear
    "I recommend Potter Burnett Law with absolutely zero reservations."
    Suzanne Burnett and her team helped us after a freak accident and were just terrific. They tirelessly pursued all avenues open to us and saw our case all the way through to a trial where we prevailed. I recommend Potter Burnett Law with absolutely zero reservations.
    - Ann Shafer
    "Everything was always 100% professional."
    I highly recommend Potter Burnett Law! Suzanne Burnett helped me get compensation from an insurance company after I was hit by a Baltimore City driver while riding my bike. After a consultation and a bit of legwork getting materials over to Suzanne, I just sat back and let her do her thing. Less than eight months later, I received my settlement from the insurance company which fully covered my medical expenses and then some! Every step of the way, she and her team were in just as much communication as necessary to keep me apprised of the ongoing situation. Everything was always 100% professional.
    - Cory Blische
    "Full of knowledge and experience."
    It was a pleasure working with Potter Burnett Law! Debbie is an amazing attorney. Full of knowledge and experience. If you’re ever in an accident or malpractice please don’t hesitate to contact this office. You’re in good hands!
    - Rashawn Addison
    "Extremely friendly and transparent from start to finish."
    Debbie and her team are an absolute pleasure to work with. Extremely friendly and transparent from start to finish. Debbie is truly great at what she does, full trust that she will have your best interest at heart. Would highly recommend her and the firm!
    - Steven Williams
    "Debbie is absolutely wonderful!"
    Debbie is absolutely wonderful! If you want someone that will take good care of you, please don’t hesitate to reach out to the fantastic team over at Potter Burnett Law. I’m so glad our paths crossed.
    - Tiffany Breeden
    "I highly recommend Potter Burnett law."
    Debbie Potter and her staff were amazing to work with throughout the process with my case. They communicated every step of the way and I couldn’t ask for a better Attorney. I highly recommend Potter Burnett law.
    - Nancy Thompson
    "Debbie and her team are outstanding to work with."
    Debbie and her team are outstanding to work with, she’s very knowledgeable and consistent with her due diligence in seeing the case through with the client’s best interest at hand.
    - Lydia Cook
    "Andrew Burnett is an awesome lawyer and very professional."
    Andrew Burnett is an awesome lawyer and very professional. He was very easy to talk to and connect with. I was rear-ended in a car accident. Andrew took my case and went to work. He did a thorough investigation. He went the extra 5 miles to make sure I got the most amount of settlement as possible. I was very happy and satisfied. I left his office with a big smile on my face.
    - Ricky speedy Williams
    "Amazing law firm that goes the extra mile for their clients!"
    Amazing law firm that goes the extra mile for their clients! My daughter and I were represented by attorney Andrew Burnett for a bad accident that truly upended our lives. Andrew is extremely knowledgeable and was able to navigate through complex issues with ease. A true master of his craft, and one of the nicest guys out there. The staff is phenomenal! They consistently provided me with updates and were professional and compassionate from day one. I highly recommend Potter Burnett Law!
    - S.S.
    "Andrew and his team treated us like family."
    Andrew and his team treated us like family. We're very happy with the outcome and we are happy to call you family! Thanks for everything!!
    - James Young
    "I highly recommend Andrew & the practice."
    My experience with Andrew Burnett was awesome! He was always looking out for my best interest. Everyone at the practice was so kind & helpful. I highly recommend Andrew & the practice.
    - K. Poole
    "Andrew is the best attorney I’ve ever worked with."

    Andrew is the best attorney I’ve ever worked with. He and the entire firm worked together transparently to get me the best possible outcome. I will seek Potter Burnett for any future legal needs

    - Jackie Ward-Richardson
    "I was extremely satisfied with their service."

    I was impressed with the level of service, expertise, and care that they gave. John and Teresa were outstanding. They kept me up to date every step of the way and were quick to respond to my questions or inquiries. They also explained things to me in simple layman's terms and ensured that I fully understood what was going on. Potter Burnett Law would definitely get my business in the future if I had to go down that road again. I was extremely satisfied with their service, the outcome, and the personal attention they gave.

    - Montague’s “Drag0nstar” Bistro
    "Andrew was so patient with my many questions"
    “My husband and I dealt with Andrew Burnett. I could not have been happier. Andrew was so patient with my many questions. He explained everything that I should expect to happen and he was correct. He kept me updated through the entire process and he was able to get me a settlement that was more then I expected. Andrew and Kristen Gibbons were so nice to work with. I hope I will not need them again but if I do I would not hesitate to call them.”
    - Linda Giannini Wilson
    "She is definitely the attorney you want on your side!"
    I would recommend this law firm to any and everyone. Suzanne Burnett is the best attorney ever. She really looks out for her clients. She is definitely the attorney you want on your side. Thank you Suzanne for your great work on my behalf.
    - Paulette Barrett
    "Attentive, professional, kind and comforting!"
    I acquired the services of Potter Burnett Law in June 2019 due to an unfortunate accident. I found the firm on ‘Super Lawyers’ website; this firm is one of those best kept secrets, I want to share with everyone! The moment I stepped through the door…I felt welcomed. I was paired with Suzanne Burnett, she was attentive, professional, kind and comforting. I could hear and see the determination in her eyes and caring in her voice and I knew this was the firm for me! Suzanne and her team worked diligently on my case and I was very pleased with the outcome…THANK YOU Potter Burnett Law…keep up the GREAT work!
    - M Thomas
    "Very honest and concerned about your well being."
    Wonderful and pleasant staff. Very honest and concerned about your well being. Would refer them and use them again.
    - J.R.
    "The judge told me I had the best lawyer in southern MD!"
    Many years ago when I was in bad accident I called around and Mrs. Potter was the only lawyer to answer me at 10:30pm on a Saturday night. It was the luckiest thing to happen. This was before she was Potter Burnett Law and the judge told me I had the best lawyer in southern MD and she was amazing helped me with rides, came to me when I needed her, and got me a nice settlement. When she called and told me she was going out on her own I said yes you’re my lawyer but her and Mr. Burnett have treated me like a friend and not just a client they always send Christmas cards to us, birthday cards, and even birth announcements even when I’m not an active client. I love them as lawyers and as friends I wouldn’t use anyone else .
    - Chas Castro
    "Very professional, responsive to my needs, and gave excellent advice as my attorney."
    Potter Burnett Law represented me for my automobile accident case. Suzanne Burnett was my attorney and was very professional, responsive to my needs, and gave excellent advice as my attorney. Even though she had many other clients, she and her staff were prompt in responding to my many questions, and her attention to detail really meant a lot to me.
    - Vernon Ross
    "I am in awe of the professionalism and empathy shown."
    I absolutely recommend Potter Burnett Law. Debbie, Andrew, Suzanne, and Cathy are awesome. They made my family feel as if we were their family. Our case has ended but they still manage to stay in contact with us. I am in awe of the professionalism and empathy shown. Thank you is not enough.
    - LaTasha K. Wise
    "Everyone in the Potter Burnett Law Firm was professional and acted with kindness."
    My experience with Andrew Burnett was so positive! It involved getting through a very difficult situation, and Andrew guided me through and made it less stressful than I ever thought it could be. He was both very professional and very knowledgeable. I was able to call him with all of my questions and concerns, and he either answered right then or called me back soon thereafter. I feel very fortunate to have had him take my case. Everyone in the Potter Burnett Law Firm was professional and acted with kindness. I highly recommend them for legal guidance.
    - Pat Grafe
    "Impressed with everyone at Potter Burnett."
    Very thorough and responsive with nursing home personal injury case. Having worked in corporate law firms in DC and NYC, I was very thankful and impressed with everyone at Potter Burnett. Andy Burnett represented my mom’s case, but initial phone conversations with Debbie Potter set the tone for the staff as compassionate and attentive.
    - Pamm McNeil
    "Fantastic to work with and made what was a stressful process a little easier"
    Not only were they all fantastic to work with and made what was a stressful process a little easier but months after the case was settled and I gave birth to my son they were still emailing me to check up on the both of us. I will Be recommending Potter and Burnett to everyone I know who could use their services!
    - Mikaylah Murray
    "Dedicated, loyal and will fight for you!"
    If you desire an attorney that is dedicated, loyal and will fight for you, then Deborah Potter at Potter Burnett Law is the firm you need in your corner.
    - Michell Jackson
    "Top-notch!"
    Top-notch, relatable attorneys who go the extra mile for their clients. Highly recommend this firm.
    - Marcia Seeman McManus
    "Truly amazing!"
    The staff here are amazing… they go above and beyond to make sure you are properly compensated for your injuries. I only had to meet with them twice; once to establish the case and once to pick up my check! Truly amazing!
    - Tameka Henson
    "They care more about you than the money they earn."
    Very Efficient and organized. They care more about you than the money they earn. Answer all your questions and emails fast, fight for the goal and get disappointed when not met. Very Awesome team, I’m very happy I used them!
    - Dallana Flores
    "Excellent law firm!"
    Potter Burnett Law is friendly, courteous, and most importantly – efficient. Andrew Burnett handled my case which involved an auto accident. It was such a relief for someone with his expertise to deal with the insurance companies. I am more than pleased with the outcome. I recommend them to anyone looking for an excellent law firm!
    - Carol Mock
    "Incredibly professional, knowledgeable and such a relief to my family"
    Suzanne and Andrew Burnett assisted me with a recent legal issue and I could not have been more impressed with their firm. Once they got involved we were able to receive a timely settlement. They were incredibly professional, knowledgeable and such a relief to my family during a very stressful time. I would highly recommend this group of attorneys!
    - Mckenzie Raymond Woodard
    "Confident, talented, and client-oriented!"
    Impressive personal injury and medical malpractice firm. Confident, talented, and client-oriented, but not arrogant.
    - James Farmer
    "Staff would return my call for help right away"
    Excellence service from all levels within the law firm. Whenever I called for assistance with any matter within my case, the staff would return my call for help right away. In the future, I will highly recommend them to others for legal matters.
    - Deidra Moorefield
    "Great Team!"
    Potter Burnett Law was highly recommended and now I know why…they are high quality and extremely professional. Suzanne Burnett and her staff work diligently to collect and track all the necessary documents and info regarding one’s case. They’re transparent! Always in constant (sometimes daily) communication regarding the status of your claim. They are truly a genuine and honest firm that goes beyond the call of the duty to ensure that their client gets the desired result. I enjoyed working with each of the staffers from top level management on down. Great Team!
    - Danyale Williams
    "I was very blessed that Suzanne representing my daughter."
    My daughter was in a bad accident where someone hit her and totaled her car. She was taken to the hospital and as a parent, it was the worst kind of pain. She was ok just had pain in her knee and we were hopeful that in a couple of days it would be better. I tried to deal with the guy’s insurance company since the police report found him at fault, but they just kept putting it off for more than two months and my daughter was still having pain in her knee. I spoke to a friend who said that I should get a lawyer that thought never cross my mind we just wanted to be reimbursed for her car since it was totaled and she had to take an uber back and forth to work. I finally contacted Potter Burnett Law and Suzanne to meet with us immediately and she handles everything from that point on. I am extremely grateful not only for her a great settlement but the personal care we received. I don’t wish an accident on anyone, but if so they are who you want to represent you. I was very blessed that Suzanne representing my daughter. I’m also thankful for everyone else in the office who was helpful and patient every step of the way…the entire team made us feel we were their only client which felt amazing. Overall our experience at Potter Burnett Law was the Best!!!…under those circumstances.
    - Lashawn Whitley
    "If you really want to see results then I recommend this law firm."
    Attorney Suzanne Burnett and the entire Potter Burnett team are top notch caring professionals. It starts with the greeting from the receptionist to the excellent legal assistants and then the attorneys who clearly explain next steps and fully answer questions. If you really want to see results then I recommend this law firm.
    - Shenna Ross
    "It was a family feel."
    I had a really good experience from beginning to end. It was a family feel for four years, after a real traumatic time in my life. I love Debbie, Andrew, and all of the staff. Thanks.
    - Dwight Anderson
    "All of my emails and phone calls were responded to very quickly."
    Everyone in the office was great to deal with. All of my emails and phone calls were responded to very quickly. Debbie did a great job representing me and she was very reassuring when my nerves would get the best of me. I would highly recommend this law firm.
    - Mrs. R
    "Her attention to detail really meant a lot to me."
    Potter Burnett Law represented me for my automobile accident case. Suzanne Burnett was my attorney and was very professional, responsive to my needs, and gave excellent advice as my attorney. Even though she had many other clients, she and her staff were prompt in responding to my many questions, and her attention to detail really meant a lot to me.
    - Vernon Ross
    "They gets you the maximum amount of money."
    Potter Burnett Law is very professional and I have used them twice and my experience both times were excellent. If you want a great team who is responsive and gets you the maximum amount of money due to you go with this law firm. Suzanne was great so was Beth, and everyone else!
    - Tracy McLean
    "Highly recommend!"
    Suzanne’s attention to detail and thoughtfulness was sincerely appreciated as she worked towards my settlement after my car accident. I hope to never need their services again, but highly recommend this firm to anyone who is searching for an attorney!
    - Joy Kim
    "Debbie and her team treated us like family."
    Debbie and her team treated us like family. They were extremely communicative, helpful and empathetic to our situation. I hope to not need them again but certainly will if needed!
    - Russell Outtrim
    "I appreciate everything done so smoothly."
    Very friendly and professional lawyer firm to have in your corner. Everything I needed, was done down to the very end. I appreciate everything done so smoothly. Always kept me in the loop. If I ever needed a lawyer again, God forbid, I’d be sure to call Potter Burnett.
    - Rachel S
    "Debbie Potter was an incredible resource!"
    My experience with Potter Burnett Law was remarkable. Debbie Potter was an incredible resource, ally, and friend through the entire process. She’s the lion you want in your corner and she is absolutely brilliant. The paralegals and staff at Potter Burnett Law are exemplary. Everyone treats you like family and your case matters. I highly recommend Potter Burnett Law because I am confident this practice will take care of you. They took exceptional care of me.
    - Jessica Protasio
    "I was treated like family."
    The Potter Burnett law firm did for me what other firms couldn’t do they took all the stress and worries away from me. Their staff is very professional, warm and kind. They lifted a very heavy weight off of me. They handled every aspect and in the end got me a lot more than I expected to receive. I was treated like family. If I ever again have a situation, I know Potter and Burnett will have my back. It’s a very secure feeling knowing potter and Burnett will be there for me.
    - Jeff Dickinson
    "Compassionate attorneys"
    I’ve worked with Debbie Potter a few years ago and recently with Potter Burnett, and it has been a pleasure to work with such compassionate attorneys during such a difficult time. They communicated with me every step of the way and it was very assuring to know that they cared about my well being. I hope that I won’t need their services in the future, but if I do, I know I’ll be in great hands.
    - Ingrid Wade
    "The paralegals and attorneys were the absolute best!"
    Hands down, no questions or hesitations, the staff at Potter & Burnett Law; from the receptionist to the paralegals and attorneys were the absolute best. VERY professional, very personable, and very punctual. The paralegals and attorneys at Potter & Burnett made the process of my case and settlement seamless and stress-free. They worked diligently and effectively for the best outcome. I appreciate them and would recommend them to anyone in need of legal counsel. Thank you all so much!
    - Shantel Catrina
    "From the beginning to the end we were always kept abreast of what was going on."
    Potter and Burnet came highly recommended by a family friend, and of course upon meeting Susan, we knew we were in good hands. From the beginning to the end we were always kept abreast of what was going on. The process was a smooth, and educational as a result. I highly recommend them to anyone he’s been involved in an auto accident.
    - Nneka Baker-Allen
    "This firm cares about its’ clients!"
    The support I received could be described as open, honest, frank yet deliberative, and useful. I have every confidence in the world that this firm cares about its’ clients and effective resolution of case work. Great support.
    - Thomas Williams
    "Very professional and easy to talk to."
    Mr. Burnett was very professional and easy to talk to. Although he could not take my father’s case, he did a lot of research into the details. He took 10,000 pages of hospitals records, shared them with two teams and decided we did not have a case. He went above and beyond and gave the family closure. Thank you Andrew. I highly recommend this practice.
    - Jody Dean
    "Extremely satisfied with the services."
    Great staff I was extremely satisfied with the services provided by Andrew and his team. Not only did they win my difficult case they got me to a financial point in my life that I can live comfortably with my injuries. I recommend this firm to anyone who is looking for the best outcome out of a bad situation and let Potter Burnett make it the best. Thanks again for the huge settlement and the beautiful lifestyle I am currently living.
    - David Sellner
    "Settled very quickly!"
    Excellent work and got everything settled very quickly! Kept me updated frequently, responded back almost right away, explained everything well so I was able to understand completely, made sure I was satisfied with the decisions made, and was very affordable!! Would use again and definitely recommend to anyone who wants a guarantee to have a great experience.
    - Lauren B.
    "Settled very quickly!"
    Excellent work and got everything settled very quickly! Kept me updated frequently, responded back almost right away, explained everything well so I was able to understand completely, made sure I was satisfied with the decisions made, and was very affordable!! Would use again and definitely recommend to anyone who wants a guarantee to have a great experience.
    - Lauren B.
    "The firm’s expertise is apparent!"
    - John Gilmore
    "They made a very complicated, stressful situation so much easier to deal with."
    Potter Burnett helped my wife and I settle a lawsuit related to a car accident. They made a very complicated, stressful situation so much easier to deal with. They were extremely professional and kind throughout the process and they were a pleasure to deal with. I would recommend them to anyone.
    - Will Memery
    "COMPLETELY handled and settled without me having to keep getting my hands dirty."
    After one of the hardest times after my car accident, nothing but frustration experienced trying to complete the process afterward with insurance companies – I’d had it and I was able to put into the hands of Suzanne at Potter Burnett Law and it was COMPLETELY handled and settled without me having to keep getting my hands dirty ( to no success ). Thank you Thank you Thank you for all your help in ending that horrible chapter in my life!
    - Jack Taylor
    "Professional and Honest Compassion"
    Andrew Burnett and Alicen Jobes are two in a million. They guided us both expertly, and gently. This team adapts quickly to different personalities, and they really were able to relate to each member of my family with professionalism and true and honest compassion. We had a very complicated and emotional case. Everyone we had interaction with from the lawyers to the office staff were responsive, informative, and patient. Our case had the outcome that we needed and helped us get some closure. We cannot recommend this team strongly enough. Thank You to Andrew, Alicen, Melissa, and everyone at Potter Burnett Law.
    - Kristin Bell
    "John's Effort and Professionalism Were Outstanding"
    John Costello was an absolute pleasure to work with. He was always in contact with me throughout the process and his effort and professionalism were outstanding.
    - Chris Gordon